And the claws are out!
To cover all bases before making any accusations, we contacted both the dentist and doctor's offices; we provided The Ex's insurance information and asked them to please verify coverage for both Son and Daughter. Both offices said that the insurance companies were showing it to be a valid policy under The Ex's name, but they weren't recognizing Son or Daughter as being covered under that policy.
Husband messaged The Ex and said that we contacted the offices, who indicated that the kids were not covered. Husband said we contacted the customer service number on the back of the card that The Ex had given us, and it was indicating that she was enrolled in an "employee only" policy. Husband asked why The Ex would lie about this, pointed out she said the deadline to submit Son's birth certificate was 12/27 but her card had been issued on 12/23; he pointed out that The Ex kept asking him for info and blamed him for Son not being covered, when she knew all along that she had never signed him or Daughter up. Husband said this is exactly why he can't communicate with her verbally, she's proven why he has what she refers to as a "lack of trust," and said there was no reason she shouldn't have been honest from the beginning.
Forty minutes later:
"For the first place [Husband]. (For the first place? Is it a competition? Are there awards being handed out?) I have coverage for all kids but [Son]. (Except that six days ago, Son told us that you "don't even have insurance for the kids.") They have been having lots of issues with this insurance (This is one of the biggest insurance companies out there. Husband used to have this company through his work; multiple friends of ours have this company through their work. Nobody that we know has "issues" with this company.) and I had absolutely no idea the 3 kids were not covered. (She literally just said the kids had coverage, and then said the kids are not covered..) Do not sit there and tell me I'm lying to you when I'm not. (Well, stop lying and then we will not say you're lying.)
I will have to contact HR tomorrow at work and let them know. (Let them know what, exactly? That you enrolled in an employee only plan and now you want them to pretend that's not what happened?) I will keep you posted. I'm assuming this isn't even my coverage, but someone else.(To verify coverage, the automated system asks you to enter the policy number; it then asks you to verify the first three letters of the policyholder's last name. Then it asks you for the insured's birth date and zip code. Additionally, the doctor/dentist office confirmed that The Ex's name is on the policy. The Ex is claiming that there is someone else who works at the exact same employer, with her exact same name, who has the exact same policy number as the one she provided to us, who has the exact same birth date as she does, and who lives in the exact same zip code as she does. But how dare we accuse her of lying!)"
Husband replied and said it was not a mistake; her insurance provider told both offices that they recognized her name and policy number, but not Son or Daughter's info and that neither of the kids are covered. Husband repeated that her card was issued on 12/23, and asked her to explain why she needed to provide Son's birth certificate by 12/27 to get coverage if her policy was already effective. Husband also said that she had not provided any of the paperwork he requested, and asked if she had it.
Twenty-six minutes later:
"First, how would you get any information if I didn't call in. (You gave us a copy of your insurance card.) All that is confidential information. (Which you provided to Husband. He didn't steal it.) Did you call saying you were me, [my name, spelled wrong]??? (She's now sending messages to Husband but talking to me. This is hilarious.)
Second. I will tell you again like a little child, (Insults will look great in court.) that is not my insurance. (So if it's not your insurance, why are you angry that we called it in? Why are you so worried about "confidential information" if it's not your policy?) Several people have had problems with the new insurance. This is new insurance for everybody at [her work's name.] (Yeah, that's usually how it works. Companies don't typically offer coverage through more than one provider.) Like I have told you just minutes ago, (I wouldn't really consider almost half an hour "just minutes ago.") I will have to go into HR and get to the bottom of this. (It's not a mystery, you are not Scooby Doo. You signed up for an employee only policy and did not cover your children.)
I don't appreciate that both you and [Husband] are saying about me when you both know nothing. (She's still talking to me, not Husband. She also has not indicated what she doesn't appreciate, but managed to again throw an insult our way. The judge is going to like that.)
Please email both Dr. And dentist information. Name and address and phone numbers. (We literally emailed her a dental receipt on 12/15/14 that contained all of this information. She has been given this information repeatedly.) The HR office and I will get to the bottom of this. (There is no "bottom" to be gotten to. You didn't enroll the kids.) Tomorrow I will be speaking with them. (Your HR rep already told me that the benefit center works directly with the employee; nobody in your HR department is going to be able to help you.)
I am also going to show them these emails. (Is this supposed to intimidate me? If I wanted to hide it, I wouldn't have put it into writing.)
The form I got in the mail (Which you were asked to provide to Husband and failed to.) states that [Daughter and The Ex's youngest two kids] passed. [Son] failed. (I'm sorry, are we talking about health coverage or taking a quiz? Since when do you "fail" health insurance?) Which means [Son] SHOULD be the only person who isn't covered. (Yes, but when you enroll in an "employee only" policy, that typically means that the coverage is for the employee only. It's not that hard to understand.)
Enough is enough. (You have literally done nothing but dodge Husband's questions and create more lies. I don't know how you think that anything you've written even begins to be "enough" of an explanation for your behavior.)
I'll let you know more TOMORROW!?!" (Yup. Written e-x-a-c-t-l-y like that.)
Husband replied and repeated that the insurance offices contacted The Ex's insurance provider who verified that it is, in fact, The Ex's policy and not somebody else's. Husband said he called the automated systems and provided them with the policy numbers that were given to him by The Ex so that he could verify coverage; he said he didn't know what information she thought he had that was confidential. Husband repeated that he asked her to bring the letter she received from her insurance saying that Son was not covered, and that he also asked her to bring the paperwork that she would have needed to submit with Son's birth certificate, and that The Ex did not provide any of it. Husband asked her to please stop making personal attacks on both of us, and said he was still waiting for an answer about her saying she needed Son's birth certificate for a policy that was already effective.
The Ex read this within half an hour of Husband sending it to her. She did not respond to it and she has not said anything to Husband today about it.
What I can't figure out is why, if it truly is not her insurance policy, is she so mad about us accessing "confidential information"? It's not hers, so why would she care? Oh, that's right - because it IS her policy but she'll just keep repeating that it's not. Because that will totally hold up in court.
Husband messaged The Ex and said that we contacted the offices, who indicated that the kids were not covered. Husband said we contacted the customer service number on the back of the card that The Ex had given us, and it was indicating that she was enrolled in an "employee only" policy. Husband asked why The Ex would lie about this, pointed out she said the deadline to submit Son's birth certificate was 12/27 but her card had been issued on 12/23; he pointed out that The Ex kept asking him for info and blamed him for Son not being covered, when she knew all along that she had never signed him or Daughter up. Husband said this is exactly why he can't communicate with her verbally, she's proven why he has what she refers to as a "lack of trust," and said there was no reason she shouldn't have been honest from the beginning.
Forty minutes later:
"For the first place [Husband]. (For the first place? Is it a competition? Are there awards being handed out?) I have coverage for all kids but [Son]. (Except that six days ago, Son told us that you "don't even have insurance for the kids.") They have been having lots of issues with this insurance (This is one of the biggest insurance companies out there. Husband used to have this company through his work; multiple friends of ours have this company through their work. Nobody that we know has "issues" with this company.) and I had absolutely no idea the 3 kids were not covered. (She literally just said the kids had coverage, and then said the kids are not covered..) Do not sit there and tell me I'm lying to you when I'm not. (Well, stop lying and then we will not say you're lying.)
I will have to contact HR tomorrow at work and let them know. (Let them know what, exactly? That you enrolled in an employee only plan and now you want them to pretend that's not what happened?) I will keep you posted. I'm assuming this isn't even my coverage, but someone else.(To verify coverage, the automated system asks you to enter the policy number; it then asks you to verify the first three letters of the policyholder's last name. Then it asks you for the insured's birth date and zip code. Additionally, the doctor/dentist office confirmed that The Ex's name is on the policy. The Ex is claiming that there is someone else who works at the exact same employer, with her exact same name, who has the exact same policy number as the one she provided to us, who has the exact same birth date as she does, and who lives in the exact same zip code as she does. But how dare we accuse her of lying!)"
Husband replied and said it was not a mistake; her insurance provider told both offices that they recognized her name and policy number, but not Son or Daughter's info and that neither of the kids are covered. Husband repeated that her card was issued on 12/23, and asked her to explain why she needed to provide Son's birth certificate by 12/27 to get coverage if her policy was already effective. Husband also said that she had not provided any of the paperwork he requested, and asked if she had it.
Twenty-six minutes later:
"First, how would you get any information if I didn't call in. (You gave us a copy of your insurance card.) All that is confidential information. (Which you provided to Husband. He didn't steal it.) Did you call saying you were me, [my name, spelled wrong]??? (She's now sending messages to Husband but talking to me. This is hilarious.)
Second. I will tell you again like a little child, (Insults will look great in court.) that is not my insurance. (So if it's not your insurance, why are you angry that we called it in? Why are you so worried about "confidential information" if it's not your policy?) Several people have had problems with the new insurance. This is new insurance for everybody at [her work's name.] (Yeah, that's usually how it works. Companies don't typically offer coverage through more than one provider.) Like I have told you just minutes ago, (I wouldn't really consider almost half an hour "just minutes ago.") I will have to go into HR and get to the bottom of this. (It's not a mystery, you are not Scooby Doo. You signed up for an employee only policy and did not cover your children.)
I don't appreciate that both you and [Husband] are saying about me when you both know nothing. (She's still talking to me, not Husband. She also has not indicated what she doesn't appreciate, but managed to again throw an insult our way. The judge is going to like that.)
Please email both Dr. And dentist information. Name and address and phone numbers. (We literally emailed her a dental receipt on 12/15/14 that contained all of this information. She has been given this information repeatedly.) The HR office and I will get to the bottom of this. (There is no "bottom" to be gotten to. You didn't enroll the kids.) Tomorrow I will be speaking with them. (Your HR rep already told me that the benefit center works directly with the employee; nobody in your HR department is going to be able to help you.)
I am also going to show them these emails. (Is this supposed to intimidate me? If I wanted to hide it, I wouldn't have put it into writing.)
The form I got in the mail (Which you were asked to provide to Husband and failed to.) states that [Daughter and The Ex's youngest two kids] passed. [Son] failed. (I'm sorry, are we talking about health coverage or taking a quiz? Since when do you "fail" health insurance?) Which means [Son] SHOULD be the only person who isn't covered. (Yes, but when you enroll in an "employee only" policy, that typically means that the coverage is for the employee only. It's not that hard to understand.)
Enough is enough. (You have literally done nothing but dodge Husband's questions and create more lies. I don't know how you think that anything you've written even begins to be "enough" of an explanation for your behavior.)
I'll let you know more TOMORROW!?!" (Yup. Written e-x-a-c-t-l-y like that.)
Husband replied and repeated that the insurance offices contacted The Ex's insurance provider who verified that it is, in fact, The Ex's policy and not somebody else's. Husband said he called the automated systems and provided them with the policy numbers that were given to him by The Ex so that he could verify coverage; he said he didn't know what information she thought he had that was confidential. Husband repeated that he asked her to bring the letter she received from her insurance saying that Son was not covered, and that he also asked her to bring the paperwork that she would have needed to submit with Son's birth certificate, and that The Ex did not provide any of it. Husband asked her to please stop making personal attacks on both of us, and said he was still waiting for an answer about her saying she needed Son's birth certificate for a policy that was already effective.
The Ex read this within half an hour of Husband sending it to her. She did not respond to it and she has not said anything to Husband today about it.
What I can't figure out is why, if it truly is not her insurance policy, is she so mad about us accessing "confidential information"? It's not hers, so why would she care? Oh, that's right - because it IS her policy but she'll just keep repeating that it's not. Because that will totally hold up in court.
Comments
Post a Comment